Buildings services
Services for operation and maintenance in buildings and on the ETH Zurich site
The service level description describes the service mandate for the operation and maintenance of the buildings of ETH Zurich and their technical installations, as well as the provision of services in infrastructural building management by the Facility Services department.
DownloadService Level Description (PDF, 2.4 MB)
The cost of additional services and higher quality standards is calculated according to the price list for additional services. The Info + Service Center (ISC) in your building area will be pleased to provide further information:
DownloadPrice list additional services, Facility Services (PDF, 89 KB)
The Alarm Organisation comprises the Emergency Desk and the Uniformed Security Service.
Emergency Desk
The Emergency Desk is the contact point for all incidents connected to safety and security with regard to persons, buildings and equipment. If an alarm is triggered, the relevant internal and external intervention agencies are alerted and steps are taken to identify and resolve the problem. The Emergency Desk constitutes the link between the various intervening agencies and those responsible for the alarms.
Uniformed Security Service
Out of office hours, the Uniformed Security Service are responsible for the enforcement of the house regulations in the buildings of ETH Zurich. They are the first to intervene by an alarm triggered by the technical or security systems in the buildings. They are also the first to intervene if there is an incident, such as an accident, in case of fire , in the event of a break-in, an assault or damage to property.
We supply the buildings on the ETH Zentrum campus, the cantonal administrative buildings (Walche) and some other, privately-owned properties in the university district with environmentally friendly district heating. ETH Zurich’s district heating system is connected to Zurich’s district heating network and is operated in cooperation with the City of Zurich authorities.
By using the waste heat from ETH buildings and surplus energy from Zurich’s district heating network, ETH only needs to burn gas and oil to cover 15% of its total heating requirement. In this way, we are making a significant contribution to reducing CO2 emissions and improving air quality.
Contact
Email:
Links
DownloadOrganigramm Fernwärme Zentrum (PDF, 71 KB)
external pageStadt Zürich, Entsorgung & Recycling «Zürich Wärme»
We maintain and renew the green spaces at ETH Zurich
- Maintenance and restoration of the grounds
- Interior planting for public spaces
- Recycling of organic material
- Cultivation and provision of plants for teaching, an educational trail for teaching purposes
- Provision of open spaces for practical work
- Snow-clearing
- Obtaining compost from the Hönggerberg compost site
Do you want to use the green spaces, or do you have any suggestions or questions about plants? Please contact the relevant gardener directly.
Hönggerberg compost site
Green waste generated from working in the grounds is composted and reused. ETH members can obtain compost from the Grounds Office; you fill your own containers yourself: small amounts only, by prior arrangement.
Contact
Green spaces on the Zentrum campus: Christian Bäni
Green spaces on the Hönggerberg campus: Fritz Graber
DownloadFlyer/leaflet, Green Spaces Zentrum Campus (PDF, 149 KB)
DownloadFlyer/leaflet, Green Spaces Hönggerberg (PDF, 135 KB)
The Facility Services department maintains all heating, ventilation, air conditioning, cooling, sanitation and electrical systems at ETH. We ensure that the entire infrastructure operates safely and economically.
Temperature in the lecture halls
The air conditioning systems in the lecture halls are set to an average temperature. If the temperature is considerably too high or too low, there may be a fault. Don’t hesitate to tell us your concerns so that we can check the system immediately: Real estate services portal
The Facility Services department carries out general cleaning and maintenance work in accordance with the Service Level Agreement. If you have any special cleaning requests or enquiries, please contact us via Info + Service Center or real estate services portal.
Waste disposal
For ecological and economic reasons, waste should be separated as far as possible. Please separate all waste (PET, paper/cardboard, normal waste, batteries, electronic waste etc.), so that it can be processed accordingly. Please use the official recycling collection points in each building.
The Facility Services department is responsible for repairs and minor renovation work.
If you identify a fault, please let us know via the real estate services portal.
- Advice/planning for carpentry work
- Production/modification of furniture, internal fixtures and display equipment
- Provision of timber samples for test purposes
- Installation of furniture, wardrobes, notice boards, magnetic and Jordahl rails, letter-boxes
- Repairs to fixtures, furniture, wooden windows and doors and minor glazing work
- Purchasing/ordering of timber and panels, metal fittings, screws etc.
Placing an order
Small orders can be placed by phone or email. You make processing simpler for us if you send us a completed order form: Real estate services portal
Structural changes in rooms must be authorised by the management of the building area.
Contact
Email:
Carpentry at the Zentrum campus: Martin Dosch
Carpentry at the Hönggerberg campus: Oliver Zgraggen
DownloadFlyer/leaflet, carpentry (PDF, 450 KB)