Crisis communications

The experienced communication specialists from Corporate Communications will provide you with support if a subject or event has the potential to cause a crisis or if a situation is already escalating.

Your benefits

  • Specific communication calms the situation and creates trust.
  • You receive training in interacting with journalists and/or the media. Professionals from Corporate Communications respond to enquiries from editorial offices.
  • Professional crisis management helps to minimise any reputational damage.

Benefit from the expertise of experienced communication professionals

Crisis situations generate intense external pressure and are dominated by rumours, speculation and accusations – this makes quick, open and clear communication all the more crucial. Corporate Communications monitors the topics under public discussion, so you can act early when communicating about controversy. In crisis situations, Corporate Communications works closely with the Executive Board as well as staff units and administrative departments such as Safety, Security, Health, Environment.

Costs

Advice and support from Corporate Communications in (potential) crisis situations is free of charge.

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