"inside|out" newsletter archive

Topics in the 32nd issue - December 2023

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  • Electronic stamp / eSiegel: Stamping documents electronically
  • WLAN for day guests / visitors at ETH
  • SAM: Compliance & cost control / Introduction of the tool SAM with software inventory
  • DeepL Pro Translator subscription
  • Cloud costs are becoming more transparent / Transparent cost overview of the cloud resources used
  • Emails in spam / In search of emails
  • IT puzzle: Travel back in time / Learn more about this IT find
  • Save the date: Informatiktage 2024
  • Optimising the ETH printer landscape
  • Cookpit: culinary delights in pictures and words
     

Topics in the 31st issue - July 2023

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  • Business Relationship Office (BRO)
  • Phone Control Center: Telephone redirection made easy
  • Digitalisation project eResearch / one web portal for all funding instruments
  • Email Services soon in the cloud
  • Kubernetes as a Service / running containerised applications with KaaS
  • Way-up: the shortened IT apprenticeship at ETH
  • IARU Cybersecurity Forum @ ETH Zurich
  • How can I contribute to energy saving?

Topics in the 30th issue - March 2023

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  • Electronic signature eSign: Sign documents electronically
  • New onboarding process for new ETH members
  • ZO double premiere: Windows 11 Update & OneDrive Migration
  • Computerworld Swiss CIOs with Dr Rui Brandao
  • New self-service portal Polycloud: the ETH self-service portal for virtual servers
  • Update Compliance Module e-Learning "Information Security"
  • Informatiktage / IT Days 2023 at ETH with exclusive IT insights

Topics in the 29th issue - December 2022

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  • The fixed network is going mobile / More workplace mobility thanks to softphone
  • Explanatory video "MFA Registering and logging in securely"
  • Leonhard Med & new ETH technology platform dTIP / Leonhard Med supports human research
  • ETH People Search extended / Search for lecturers, students or employees of ETH Zurich
  • New: SIS video online / Scientific IT Services  Empowering your research
  • New guidelines for research data management
  • Printing at events / mail2print

Topics in the 28th issue - July 2022

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  • The new System Health service / Are we aware of our critical IT vulnerabilities?
  • New Division Head ITS CxS / Welcome Miroslav Kobas
  • More security thanks to MFA / Who stole the login data?
  • IT apprenticeship for refugees / New: Integration pre-vocational training at the IT Training Lab
  • The Google powerhouse / Google Workspace now available
  • Goodbye Giorgio / Giorgio Broggi’s retirement & anniversary
  • Forgotten your ETH password? / Reset the password yourself
  • IT taster course for female pupils / New: Additional "Women only"
  • Check & update communication/address data

Topics in the 27th issue - March 2022

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  • Accessible indoor navigation at ETH / Barrier-free directions
  • Globus GridFTP / New ETH data sharing service
  • More digital accessibility for everyone at ETH
  • New retention period for Zoom cloud recordings / new policy
  • New ETH mass alerting solution for fire/evac & school shooting/barricading
  • Info about the ETH Doodle
  • IT find for guessing / IT puzzle: Journey back in time
  • Informatiktage 2022 / discover the programme now

Topics in the 26th issue - December 2021

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  • Cloud(y) IT – we provide clarity / Off to the cloud - with us!
  • New rules: Cloud usage & classification
  • ETH Cloud for client backups / mobile working - but with a data backup
  • Alternatives to CIFEX / Decommissioning of CIFEX
  • Restructuring of IT Services / new organisational structure from 2022
  • Awareness to prevent cyber-fraud
  • IT puzzle: Journey back in time / Who’s familiar with this IT Find?

Topics in the 25th issue - July 2021

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  • alarmNet – new ETH radio network / alarm network
  • Section Head ITS SWS: Successor
  • Pay attention to email signatures / PKI certificate management
  • Smart Working Training goes on
  • ITS Services for Research and Teaching / IT Services for Departments
  • 2021 Informatiktage review at ETH Zurich with ITS

Topics in the 24th issue - March 2021

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  • Behind the scenes: Flexible emergency operations in teaching
  • IT Support in Dakar Senegal, Africa
  • ETH Data disposal: secure and certified
  • Informatiktage 2021: Programmes online, with ITS participation
  • PKI Certificate Management: using certificates to defend against cyber attacks
  • IT Knowledge Base with step-by-step instructions

Topics in the 23rd issue - November 2020

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  • Network expansion during the crisis / 30,000 successfully sent to home working
  • Online Exams in the Covid Age / In-person Exams despite COVID-19
  • Working from Home securely / COVID-19 doesn't stop Hackers
  • Young 'n' Rising: Open for Business / You benefit. We learn from it.
  • ʺSmart Working Training Daysʺ for Microsoft 365/Teams
  • An IT puzzle – a trip back in time / Who’s familiar with this IT find?
  • SWITCH edu-ID & swisscovery / New Access for the ETH Library

Topics in the 22nd issue - July 2020

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  • New forms of collaboration - Microsoft 365 / new cloud based applications
  • In focus: Zoom at ETH / Maintaining emergency operations with Zoom
  • Network IT-Women@ETH founded / Together strong
  • IT Services writes history / How it all began
  • IT Services is moving

Topics in the 21st issue - March 2020

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  • IT support during Corona period
  • How the ETH got onto the Internet
  • Informatiktage 2020 at ETH cancelled

Topics in the 20th issue - December 2019

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  • Bye, bye "little monsters" / Follow-​up campaign - IT Security Awareness
  • Storage collaboration with D-​BSSE over a distance of 100 km
  • Self-​service portal IT Shop / Automated IT Service Management
  • Free LTS from 2020
  • IT puzzle: Journey back in time / Who’s familiar with this IT Find?

Topics in the 19th issue - July 2019

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  • Leonhard Med: ETH leading in research infrastructure for confidential data
  • Wireless presentation and collaboration technology / Wireless connection to screens and projectors
  • New Identity and Access Management System / nethz system replaced
  • IT puzzle: Journey back in time / Who’s familiar with this IT Find?

Topics in the 18th issue - March 2019

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  • Expert data management for cutting-edge research at ETH / How do you feel about your research data?
  • Sensitisation via phishing / take the test
  • refine: new SAP environment at ETH Zurich / major project with new technologies
  • IT Puzzle: Journey back in time / What year does this IT Find date from?

17th issue - December 2018

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  • New: collaborative working with polybox / from storage to collaboration
  • Wi-Fi & VPN Change at ETH / reconnect today
  • Videoconferencing: Do it yourself / Better local video conferences
  • ISO recertification of IT ServicesTopics in the 17th issue - December 2018

16th issue - June 2018

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  • Online exams: off to new shores / Bold engineers transport mobile treasures
  • MailCleaner: the new mail filter service / 2.6 billion unwanted e-mail messages …
  • Compicampus – IT courses for students / Compicampus – a success story
  • Dealing with new GDPR (EU-DSGVO)

15th issue - March 2018

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  • IT security at ETH Zurich / IT: securing the future!
  • Mobile and present in a remote location / Telepresence robots undergo suitability test
  • UCC: Ready for the next step? / UCC – countdown to rollout

14th issue - November 2017  

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  • UCC - Unified Communication / UCC: We do everything for your communication!
  • Create online surveys easily / Create a survey - simply and professionally
  • Why do I need SharePoint in my life? / SharePoint at ETH

13th issue - June 2017  

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  • ITS now supporting IT at D-MAVT / At your service!
  • How is your SAM? / Software Asset Management (SAM) commitment at the ETH
  • Full speed ahead into the ETH storage future / Agility in the new storage solution

12th issue - March 2017

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  • New ETH Platform Leonhard Open & Med / New ETH Science Support for Big Data and Machine Learning
  • Password Safe - secure, and always with you / Password Manager - The safe for your passwords
  • The Windows 10 ZO-Client is approaching the landing strip / Windows 10 ZO-Client: "Take-off" successful!

11th issue - December 2016

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  • New Director at IT Services / introduction in a video
  • First IT Training Lab at ETH / 1st class with 7 trainees
  • On the trail of the data packets / Crime scene network
  • The App Factory at ITS / Internal app development at ETH

10th issue - July 2016

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  • Professional video productions at the ETH Zurich / … and action! The new video studio at ETH
  • VPN – encrypted data connection to the ETH / On the go? How to connect to ETH network
  • Research data management / "Data monsters" are hiding everywhere

9th issue - March 2016

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  • ETH gets a newsletter tool / a newsletter service for ETH
  • Research data under control / Research Data Management
  • After IDES comes the IT Shop / IT Shop replaces IDES

8th issue - November 2015

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  • New division ITS S4D / ITS Services for Departments
  • Beamer and presentation format at ETH / Projections and slides new in 16:9
  • Contact database - management of own and ETH external contacts and addresses / A contact database for all of ETH

7th issue - June 2015

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  • Stay on course / Steering projects without capsizing
  • Cost-effective Internet access / Roaming: How-to for cheaper Internet access
  • New ETH storage service / CDS is inexpensive for research

6th issue - March 2015

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  • SmartDesk – First point of contact for IT issues / Dynamic Forms – help for self-help
  • Off campus password change? / How-to: slightly complicated, but doable
  • IT services in ONE catalog / We make IT easy

5th issue - December 2014

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  • New service for ETH: Long Term Storage / Green data repository / Forget data deletion    
  • Computer security incident / Protect yourself and the ETH / Is your computer safe?    
  • New print service at ETH / Printing at ETH / On the way to paperless office and paperless research?

4th issue - July 2014

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  • New EULER cluster at ETH / ETH Zurich Milestone / EULER combines high performance and cloud computing
  • Success through cooperation / Online exams at ETH / Joint dedication deserves top marks
  • Online contract management / Paper form outdated / Monitor tenders, contracts and suppliers

3rd issue - March 2014

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  • Modern ETH Communication / The future is called "Unified Communications" /Maximizing ETH Communication
  • IT Security - Risky Business? / IT Security Awareness: Reducing the risks
  • "All-inclusive Easy Care Package" / D-GESS: IT completely outsourced, more money for research

2nd issue - September 2013

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  • Scientific IT Services / Launching and setting up a new division for ETH research / The new division Scientific IT Services (SIS) supports ETH research
  • Software Project Services / Years of experience in software development / System Integration, SW Service Management and Development
  • More convenient than travelling / "Good morning, Boston – good evening, Singapore" / "Face to Face" – Video conferencing for teaching and research

1st issue - April 2013

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  • Service polybox / new "Dropbox-similar storage" at ETH "polybox – Use it as a logical memory stick – store your data on the ETH campus"
  • Exponential WLAN growth at ETH Zurich / Wireless Service Quality The mobile trend, network "interferences" at ETH Zurich and ITS counter measures
  • IT Procurement "What do portfolio management and procurement have in common? More specifically, what is the connection between IT portfolio management and IT procurement?!"

Editorial Office

  • Dr. Rui Brandao, ITS Director
  • Sabine Hoffmann, ITS Management, Marketing & Communication
  • Gerhild Müller, ITS Management, Newsletter Service Owner
  • Contact
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