Contract management and purchasing

We support the customers of IT-Services in the procurement of IT services, hardware, software and works. We advise our clients on efficient procurement processes in line with the applicable legal framework.

This includes the entire procurement process, from support in obtaining procurement market information, choosing the right procurement procedure, assisting in the prepara­tion of tender documents, order processing to contract and supplier management.

Customer benefits

  • Efficient and legally compliant procurement processes
  • Identification of alternative solutions and/or suppliers
  • Information on existing framework agreements and support with call-offs
  • Ensuring compliance and archiving of legally relevant documents
  • Focus on efficiency and quality
  • Up-to-date templates and forms

Offer services

  • Advice on possible procurement options
  • Administrative and formal support in procurement processes
  • Information on existing procurement contracts/assistance with call-offs from procurement contracts (IT shop, framework agreements, etc.)
  • Contract engineering (selection of the correct type of contract and content design)
  • Contract management (archive, expiry and renewal, etc.)
  • Assistance with order processing (including IT applications, SAP orders, complaints, etc.)
  • Support with life cycle considerations
  • Supplier management (portfolio, communication, relationship management, etc.)
  • Awareness training on the requirements of public procurement law and contracts

The service is available to ETH and ETH-related units and the ETH Domain.

The service is free of charge (only the procurement object is charged to the cost centre of the user, with the exception of individual services and licences, which are borne by the cost centres of the ID).

Consultations are to be requested via the contact persons.

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